SECURITY RISK MANAGEMENT FOR THE 21st CENTURY

CAMPUS SECURITY

Harvard University, Cambridge, Massachusetts, USA.
Harvard University, Cambridge, Massachusetts, USA
College campuses are small cities where people meet, reside, shop, learn, research, and play - often 24 hours per day. Good Harbor helps colleges manage risk with an inclusive approach that balances the operational requirements of the academic environment with the safety and security needs of students, their parents, the school's staff, and the larger community. Good Harbor provided security design and engineering services for Harvard University’s Allston campus expansion and for its Cambridge campus’ Sherman-Fairchild science facility.

Campus Security

Most college campuses are small cities; some are even larger than their neighboring urban communities. They are places where diverse populations meet, reside, shop, learn, research, and play – often 24 hours per day. Unfortunately, they are also subject to a wide range of risks, including shooter attacks, pandemic outbreaks, chemical or biological attacks or accidents, natural disasters, power outages, protests, student unruliness or rioting, hostage situations, and mass food poisoning.

Security and safety in such a complex and mixed-use environment means more than campus police, cameras, and emergency call boxes. It means an integrated approach, beginning with a complete understanding of the threats, vulnerabilities, and potential consequences of adverse events.

Getting this right requires an approach that is sensitive to the academic and research environment but that meets the safety and security needs of students, their parents, the school’s staff, and the larger community. Preventing incidents through effective design is the goal, but the campus must also be able to act quickly and smartly if an incident does occur. Thus, both crisis management and emergency management systems need to be realistic and tested. The communications and media elements of incident management require careful planning and training. Facility and campus design, procedures, and technologies should be planned in a way that provides deterrence, reassurance, and adaptability to evolving threats.

Good Harbor has experience working alongside college administrators and operators across a range of projects and types of institutions, including the following:

  • Organization and crisis management review for Indiana University
  • Security systems planning for Harvard University and the Massachusetts Institute of Technology
  • Security and safety design for a major bio-technology research facility

Services and Approach

Good Harbor develops safety, security, and emergency management solutions for college campuses and other major research and education institutions using an inclusive approach that considers the overall sustainability of the campus enterprise. Good Harbor’s risk management approach provides a refreshingly inclusive outlook, balancing safety and security requirements with operational realities to deliver security solutions that enable, rather than hinder, the purpose and activities of the campus.

Good Harbor is vendor-neutral, so when we recommend solutions or technologies, our clients know they are getting an unbiased solution that will work best for their needs. We have chosen to remain a small, specialist consultancy to better dedicate ourselves to our clients and honor commitments in a timely and discreet manner. We provide resilient, cost-effective solutions for risk mitigation that are tailored to each client based on their specific threats, vulnerabilities, and needs.

Our approach emphasizes knowledge transfer. Throughout the project life cycle, our experts work alongside each client’s personnel to promote continuity and self-sustainability of robust security practices. By working closely and collaboratively with our clients, we gain a better understanding of their operations, philosophies, and risk profiles. In addition to developing analyses, recommendations and security designs, our consultants transfer their expertise to help organizations enhance their ability to operate their safety and security program independently.

Good Harbor’s Campus Security services combine our expertise in cyber and physical security and safety, crisis and emergency management, and emergency response training to support the development of risk mitigation strategies for both new and existing campuses. Our approach addresses all stages of campus development, including planning, design, and operations and management.

Knowledge Transfer Our approach emphasizes knowledge transfer: throughout the project life cycle, our experts work alongside clients' personnel to better understand their operations, philosophies, and risk profiles and to enhance their ability to operate their safety and security programs independently.
 

Strategic Consulting Services

After conducting a thorough Risk Assessment and Gap Analysis, the Good Harbor team works with clients to develop a tailored service package for full-spectrum risk mitigation:

Prevention

  • Threat, Vulnerability, and Risk Assessments
  • Behavioral Threat Assessment Program Development

Protection

  • Facility Security Design
  • Register of Critical Assets
  • Crime Prevention Through Environmental Design (CPTED) and Security Strategy Development
  • U.S. National Incident Management System (NIMS) Compliance Audits

Response

  • Crisis Management Tabletop Exercises
  • Crisis Intervention Training for Campus Security/Police

Recovery

  • Business Continuity Planning
  • Interoperable Communications Testing and Design Recommendations
Full Spectrum Risk Mitigation  
After conducting a thorough Risk Assessment and Gap Analysis, the Good Harbor team works with clients to develop a tailored service package for full-spectrum risk mitigation.

Case Studies

Good Harbor has proven experience providing security consulting services to college campuses of varying sizes, types, and risk profiles – from smaller colleges to major, urban universities – and focuses its services to meet the needs of each individual client

Indiana University

Good Harbor conducted a comprehensive assessment of emergency management and planning capabilities for the Indiana University (IU) campus system. Good Harbor’s goal was to provide IU with an assessment of capabilities at both the system-wide and campus-specific levels, with a focus on improving the ability of the university’s administration to coordinate and manage the emergency planning activities of all campuses. Key tasks performed by Good Harbor included a preliminary remote assessment, site visits, and interviews with over 50 campus security officials and senior administrators. As a capstone to the project, Good Harbor conducted two tabletop exercises designed to validate key findings and recommendations from the previous phases.
Indiana University, Bloomington, Indiana, USA.
Indiana University, Bloomington, Indiana, USA.
Good Harbor worked with administrators at Indiana University Bloomington to review and improve crisis and emergency management capabilities through site visits, interviews, and tabletop exercises.

Harvard University Allston Science Complex, Allston, Massachusetts

Good Harbor was chosen to provide security analysis, design, and engineering services for Harvard University’s multi-building campus expansion into Allston, Massachusetts. Good Harbor reviewed and analyzed architectural plans and security systems designs, as well as analyzed facility and systems vulnerabilities, systems and equipment design criteria, and engineering designs. Systems included security management head-end, intrusion detection, card access control, CCTV surveillance, parking garage security, emergency telephone, and emergency-power-backup.

University of Massachusetts Medical Center, Worcester, Massachusetts

Good Harbor was chosen to provide design and engineering services for Albert Sherman Center, currently under construction at the University of Massachusetts Medical Campus. Good Harbor provided an integrated security design for the science complex and parking structure, including the security management head-end, intrusion detection, card access control, CCTV surveillance, parking garage security, emergency telephone, and emergency-power-backup systems. Good Harbor plans to conduct the bid review and provide construction administration services.
University of Massachusetts (UMass) Medical Center, Worcester, Massachusetts, USA
University of Massachusetts (UMass) Medical Center, Worcester, Massachusetts, USA
Good Harbor provided design and engineering services for the Albert Sherman Center at the UMass Medical Center.

Harvard University Sherman-Fairchild Facility, Cambridge, Massachusetts

Good Harbor was selected to provide design and engineering services for Harvard University’s renovation of the Sherman Fairchild science facility located at the Cambridge, Massachusetts campus. Good Harbor reviewed and analyzed architectural plans, security systems designs, facility and systems vulnerabilities, systems and equipment design criteria, and engineering designs. Systems included security management head-end, intrusion detection, card access control, CCTV surveillance, parking garage security, emergency telephone, and emergency-power-backup. Good Harbor reviewed the contractor responses, made an award recommendation, and is currently providing construction administration services.

Boston Medical Center

Good Harbor was selected to provide a Feasibility Study and Design Concept to integrate three existing facilities and security control centers into a single Services Command and Control Center (SCCC). A subsequent contract awarded to Good Harbor involved the complete systems design, architecture, engineering and construction oversight for the SCCC in a space allotted consisting of over 2,500 square feet.
Boston University Medical Center, Boston, Massachusetts, USA
Boston University Medical Center, Boston, Massachusetts, USA.
Good Harbor was selected to provide a Feasibility Study and Design Concept to integrate three existing facilities and security control centers into a single Services Command and Control Center.

Brown University/RISD Hillel, Glenn and Darcy Weiner Center, The Brown Hillel Foundation

Good Harbor was chosen to provide security analysis, design and engineering services for Brown University/RISD Hillel Center on the campus in Providence, Rhode Island. Good Harbor reviewed and analyzed architectural plans and prepared a conceptual security plan for the site and building under development. Brown solicited a follow-on contract with Good Harbor for a full security systems design and analysis of facility and systems vulnerabilities. Good Harbor also delivered systems and equipment design criteria and prepared engineering drawing designs and specifications.
Brown University, Providence, Rhode Island, USA.
Brown University, Providence, Rhode Island, USA.
Good Harbor provided security analysis, design, and engineering services, including reviewing architectural plans and preparing a conceptual security plan for the site and building under development.

Dartmouth Hitchcock Medical Center, Lebanon, New Hampshire

Good Harbor provided an assessment of Dartmouth’s Campus Security Operations and Systems (approximately 1,700,000 sq ft facilities). As part of Dartmouth’s realignment of security operations, Good Harbor analyzed existing personnel requirements and training and provided recommendations for upgrade.

The Broad Institute of MIT and Harvard, Cambridge, Massachusetts

Good Harbor provided complete design and engineering for The Broad Institute’s new research building. Key tasks included the review of security system designs and architectural plans, analysis of facility and systems vulnerabilities and criteria and review of engineering designs. Good Harbor also oversaw construction and conducted systems tests for final acceptance on all security management systems.
Broad Institute, Cambridge, Massachusetts, USA.
Broad Institute, Cambridge, Massachusetts, USA.
Good Harbor provided complete design and engineering for The Broad Institute's new research building, including conducting all final tests for security management systems.

SUNY Oswego, Oswego, New York

Good Harbor conducted a threat assessment and security risk analysis of all campus buildings. The risk assessment was designed to identify credible scenarios that would result in injury to students and/or staff or loss of assets or information that would have significant impact on the university. The resulting report became the basis for the Campus Master Security Plan. Additional tasks included assisting a campus administrative team in the development of emergency response plans for Resident Life and Housing Staff, providing support to personnel and residence hall occupants, and providing a detailed design and specifications for a campus CCTV system.
State University of New York, Oswego, New York, USA.
State University of New York, Oswego, New York, USA.
Good Harbor assessed risks for all campus buildings, culminating in a report that became the basis for the Campus Master Security Plan.

Bucknell University, Lewisburg, Pennsylvania

Good Harbor conducted a campus security assessment for Bucknell University. Good Harbor developed the design concept and submitted documents for review at 35, 60, 90, and 100 percent construction. Good Harbor was subsequently retained to provide construction administration services for the installation of the security management system.
Bucknell University, Lewisburg, Pennsylvania, USA.
Bucknell University, Lewisburg, Pennsylvania, USA.
Good Harbor assessed risk for Bucknell University's campus and was later retained to provide construction administration services for the installation of the security management system.

The Good Harbor Team

Good Harbor's strength is the perspective and experience of its team: we are led by partners and principals who have managed some of the most pressing safety and security issues of the day, among them crisis response to the attacks of September 11, 2001.

Our team includes security strategy and operations specialists, emergency managers, architects, Certified Protection Professionals, Physical Security Professionals, and degreed and board certified engineers. Our security professionals have demonstrated experience in the private sector and in local, state, and national government across a range of disciplines: crisis and emergency management; business continuity; urban planning; infrastructure protection; cyber security; public transport; commercial and corporate security risk management, loss prevention, and insurance; and engineering, including management of large-scale engineering service projects and security systems (e.g. access controls, perimeter intrusion detection systems, barriers/fencing, video surveillance and assessment, lighting upgrades, and communications and power systems).

As a measure of our success, we are frequently asked by our clients to implement the strategies that we have helped develop, resulting in our teams forming long-term partnerships with our clients as we build capacity for them, and with them.